Mitutoyo Custom Solutions Mitutoyo Custom Solutions is a specialized engineering and integration service that designs, builds, and supports custom measurement systems tailored to the unique needs of complex manufacturing environments. While Mitutoyo offers the broadest catalog of off-the-shelf metrology tools in the market, not every quality measurement challenge is found in an off-the-shelf box. The Custom Solutions team
My.Mitutoyo.com is the Mitutoyo America Corporation online customer support and self-service portal, designed to give users easy access to essential resources for managing Mitutoyo instruments and software. My.Mitutoyo empowers users with 24/7 access to critical product and support information, reducing dependency on phone/email support queues and giving quality and maintenance teams more control over their equipment lifecycle, and assistance when it’s needed every hour of every day. My.Mitutoyo streamlines administrative and compliance tasks by making service history and calibration records easily accessible. It also reduces downtime by simplifying how users get support or documentation for the tools they depend on daily. My.Mitutoyo also plays an important role in proactive maintenance planning and quality system compliance. For organizations operating under ISO 9001, IATF 16949, or AS9100 standards, having instant access to digitally stored calibration certificates, service records, and product documentation supports smoother audits and ensures traceability without the burden of physical paperwork. Users can track calibration due dates, view historical service timelines, and even reference previous technical support interactions to ensure gages and instruments are up to date and performing to spec. Mitutoyo customers can also register newly purchased tools on My.Mitutoyo which activates warranty coverage and make certain they receive timely notifications about updates, product advisories or service reminders relevant to that specific model of gage or instrument. Since My.Mitutoyo is integrated with the Mitutoyo technical support team, support tickets through the portal are routed more efficiently to the right technical support service team for faster turnaround and better case tracking. My.Mitutoyo acts as a central hub where customers can: • Register products for warranty and support • Download software updates, drivers, and manuals • Find the nearest authorized Mitutoyo dealer • Access calibration certificates (for tools that have been serviced by Mitutoyo) • View and manage service requests
works directly with customers to understand the part geometry, tolerance requirements, workflow constraints, and automation goals, and then engineer tailored systems to solve this problem. This
specialized team of application engineers can integrate anything from sensors, fixtures, stages, software, and data collection into existing production lines or automated cells to deliver a custom turnkey solution. Contract Part Programming Mitutoyo America Corporation features highly trained, experienced team of programmers to help when you need part-programming assistance. From small revisions to major projects, the Mitutoyo Programming Team increases part programming precision and equipment efficiency, enabling the development of
custom measurement programs specifically tailored to individual workpieces and applications. Trust the Mitutoyo experts to deliver the right programming optimizations and efficiency in your measurement process. Contract Inspection
Mitutoyo America Corporation has three state-of-the-art facilities that provide accredited contract inspection services for your parts. Mitutoyo utilizes our own high-
end, ultra-precise measuring equipment in our ISO/IEC 17025 accredited inspection labs, one in West Chester north of Cincinnati, OH, one just east of Los Angeles in City of Industry, CA, and one in Aurora, IL, for accredited measurement of your parts.
No matter how complex your parts are, Mitutoyo will inspect them utilizing the most sophisticated measuring equipment available. We provide all types of contract inspection services including CMM, Vision, Surface, Form, and Roundness inspections to help you achieve accurate part measurements. With access to cutting- edge measurement technologies and high-precision solutions, Mitutoyo Contract Inspection services meet rigorous quality control demands without requiring significant upfront investment.
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